Strategies for Managing Stress

Stress and anxiety are real challenges in today’s professional workplace. Deadlines, dropped balls, and difficult people can make anyone feel down in the dumps. This course teaches the ins and outs of stress management and prevention. You’ll gain practical tools to deal with unforeseen challenges and defuse difficult situations. Most of all, you’ll learn how to relax, stay healthy and lead a happier life.

Learning Objectives

• Analyze stress levels and abilities to cope with demands.
• Develop new habits to reduce stress and anxiety.
• Strive for excellence over perfection.
• Balance personal and professional duties.
• Resolve conflict and defuse anger.
• Maintain a positive attitude.
• Create action plans for managing stress.

Course Agenda

1. Assess your current stress level.
2. Define stress and learn the positive and negative types of stress.
3. Understand the balance between how you view demands and your ability to cope.
4. Identify the stages of stress and anxiety.
5. Learn to recognize different stress patterns in yourself and others.
6. Utilize new habits for less stress.
7. Discover how self-esteem and optimism affect health and well-being.
8. Avoid unhealthy perfectionism.
9. Learn the importance of taking breaks and a 3-step method for progressive relaxation.
10. Use assertive communication techniques to reduce stress and anxiety.
11. Learn how to handle difficult situations and deal with difficult people.
12. Effectively resolve the conflict and anger that accompany stressful situations.
13. Get organized and create a positive, productive environment.
14. Learn how to effectively set priorities.
15. Negotiate tasks and job responsibilities when there are too many demands.
16. Create a "performance plan" that accounts for stress.